General Terms and Conditions (GTC)

Welcome to the VAVA Group!

We are pleased to offer you our extensive services in various sectors such as construction, industrial, brokerage, trades, cleaning, metalworking, welding and retail. We are committed to providing you with first-class services that meet your requirements and expectations. To ensure that you get the most out of our services, we ask that you take a moment to read our terms and conditions carefully.

1. Conclusion of contract

1.1. Conclusion of contract: The use of our services leads to the legally valid conclusion of a contract between you and the VAVA Group. By accepting offers or submitting orders, you agree to these terms and conditions.

1.2. Non-binding offers: Our offers and prices for services are non-binding and subject to change. We reserve the right to change or withdraw offers under certain circumstances without this creating any obligation for us.

2. Services and Products

2.1. Wide range of services: The VAVA Group offers a wide range of services to meet your individual requirements. Our range of services includes construction work, industrial solutions, placement of skilled personnel, craft services, professional cleaning, metalworking, welding technology and retail. We strive to provide you with high-quality services and to find the best solution together with you.

2.2. Individual agreements: The detailed description of our services and products results from the individual agreements or offers that we tailor specifically to your needs. Please note that these individual agreements may take precedence over the general terms and conditions.

3. Prices and payment terms

3.1. Determination of prices: The prices for our services and products are determined in individual agreements or offers. We strive to offer transparent and competitive prices that reflect the quality of our services.

3.2. Payment deadlines: All payments are due within 14 days of invoicing without deductions, unless otherwise agreed in writing. In the event of default, we reserve the right to charge interest on arrears at an appropriate rate.

4. Disclaimer

4.1. Liability for damages: VAVA Group is not liable for any damages or losses resulting from improper use of our services or products. You are obliged to use our services and products in accordance with the instructions and safety regulations.

4.2. Warranty: We provide the statutory warranty for our services and products. Any warranty claims are limited to the term specified in the individual agreements or offers.

5. Data Protection

5.1. Data collection and processing: The VAVA Group takes the protection of your personal data seriously and observes the applicable data protection regulations. We only collect and process your data for the purpose of carrying out the agreed services or to fulfill our legal obligations.

5.2. Purpose-bound use: Your data will be used exclusively for the implementation of the agreed services and personal data will not be passed on to third parties unless this is necessary to fulfill the contract or due to legal requirements.

6. Intellectual Property

6.1. Copyrights and protective rights: All copyrights and other protective rights to our services, products, brands and content are owned by the VAVA Group. This includes, among other things, software, designs, logos, texts, graphics, images and videos.

6.2. Prohibition of use: Your use of our services does not entail any rights to use our intellectual property. Any use, reproduction or distribution of VAVA Group content without our express written consent is prohibited.

7. Termination of the contract

7.1. Termination of the contract: The contractual relationship between you and the VAVA Group can be terminated at any time by written notice. Please note any notice periods that may be specified in the individual agreements or contracts.

7.2. Remuneration for services already provided: In the event of termination of the contract, services already provided or products delivered must be remunerated in accordance with the individual agreements or offers. We reserve the right to make refunds of payments already made if necessary.

8. Severability Clause

Should any provision of these Terms and Conditions be invalid in whole or in part, the validity of the remaining provisions shall remain unaffected. The statutory provisions shall apply in place of the invalid provisions.

These Terms and Conditions govern your use of the VAVA Group services. By using our services, you agree to these terms and conditions. Please note that individual agreements or contracts may take precedence over these Terms and Conditions.

If you have any questions or need further information, our customer service team will be happy to assist you.

Your team at VAVA Group